Telephone Solutions

Looking to update your phones or reduce telephony costs?

FROG IT are proud to be partnered with both Avaya and 3CX. With over 20 years of experience installing and maintaining phone systems, FROG IT can provide bespoke advice and quotes to find the perfect telephone solution for your business needs.

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3CX - Software PBX

Easy Management

Because 3CX is software based and managed by a web portal, it is now easier than ever to manage your phone system from anywhere on any device.

Take your extension anywhere

With clients for smartphones, Mac and Windows, users can log into their extension from anywhere and use their extension as if they were in the office. This also enables users to make internal calls from their mobile when they are out of office, free of charge.

No extra hardware

3CX is compatible with most popular IP-based phones and can be run as a virtual machine on your existing hardware. No new PBX to install. No new phones to distribute.

 

Avaya - IP Office

World-Leading solutions

 Avaya IP Office is a world leader in the IP telephony space. Their basic solution can be scaled from 5 users at a single site up to 3000 users across up to 150 sites.

 Flexible installations

 IP office can be deployed anywhere. With 3 different installation models, IP Office can be deployed as a Virtual Machine, dedicated host or dedicated IP Office appliance.

Desktop and Mobile clients

 Avaya One-X portal provides both a web-based and mobile experience (Android, iOS) to enable users to make and manage calls, use visual voicemail and send SMS messages. 

Skype for Business

Skype, but not as you know it.

Skype for Business is part of Microsoft's Office 365 Suite. Like the normal version of Skype, make audio and video calls to your contacts with no charge, additionally build teams and organise your company structure to create a complete team communication platform. Host meetings with remote users with up to 250 users. Integrate Skype with the rest of the Microsoft Office suite.

Call Any phone, Anywhere

With 60 minutes Free to 60 countries worldwide included with Office 365 plans as well as free audio and video calls to any Skype or Skype for Business user, Skype is the ultimate low-cost telephony solution.

Services we can offer

  • Digital & IP based telephony systems from 5 to 500 extensions
  • Single and multi-office systems
  • Voicemail - individual voicemail, shared mailboxes and unified voicemail which sends the message to your email which can then be accessed on mobile devices
  • Link to your CRM software
  • Call centre systems
  • Call management - track number of calls made, talk time, number of transfers and lost calls from each phone and more
  • Call recording - very useful for training employees especially in a sales environment
  • Auto attendant - automatic menu system that allows callers to direct their own calls from a series of options, for example press 1 for sales, 2 for marketing and so on
  • Music on hold and in call marketing for queued callers
  • Conference calling
  • Internet calls (SIP)
  • Display handsets
  • Your mobile as an extension of your office phone system - If calls are ever missed, you can choose to have it forwarded to your mobile so you can always stay in touch
  • DECT wireless handsets
  • Fully expandable
  • Improved communication between departments and customers will be much improved helping drive your business forward and allowing the company to react faster to changing environments
  • 4 Hour on-site maintenance and remote administration services for IP Office and Maximiser

Leasing and Purchase Options: There are a variety of purchasing options to meet all your business needs, whether you have a small single office or 300+ staff all requiring a phone set, we can help you find the right business telephone system for you.

Whether you are looking for just 5 phones, an upgrade or a full call centre, with great offers and features available, now is the perfect time to install a new system with interest-free finance from Avaya. We make upgrading or installing quick, hassle free, and with little or no downtime simply contact us and we will provide you with a no obligation free quote for the best systems to suit your requirements.

Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call on 01223 493500

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