Training Terms and Conditions

FROG offers many courses and some in conjuction with partners therefore please check your booking form for full terms and conditions. 

Courses offered in Cambridge:

  • Cancellation and rescheduling of courses must be received in writing and acknowledged by FROG.
  • Non receipt of payment in advance does not constitute notice of cancellation.
  • The client may substitute a delegate at any time prior to the course commencement date. The substitute delegate would be expected to have the prerequisite knowledge required for the course.
  • Terms & conditions will still apply for non attendance due to sickness.
  • FROG reserves the right to cancel or reschedule any course if necessary.  The Client will be entitled to a full refund of the course fee but FROG Software Training Limited shall not be liable for any other loss or expense arising.
  • Payment is due prior to course commencement date.


For cancellation, rescheduling at short notice or for excessive rescheduling we will make charges as follows:

  • 7-10 working days prior to course commencement date, 50% of invoice
  • Within 1-6 working days of course commencement date, 100% of invoice

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